Shipping policy
Processing & Shipping Times
Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
Estimated shipping times:
- Standard Domestic Shipping : 5-15 business days
- Standard International Shipping: 8-25 business days
- Expedited Shipping (if available): 3-7 business days
Please note that shipping times vary based on the supplier, product, and destination country. Delays may occur due to customs processing, carrier issues, or high demand.
Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on the destination and selected shipping method. Zendrop offers:
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Standard Shipping: Calculated at checkout
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Expedited Shipping (if available): Rates vary by location
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Free Shipping: Available for select products or promotions
International Shipping
We ship worldwide to most countries. However, shipping times and rates vary. Please note:
- Customers are responsible for any customs duties, taxes, or import fees.
- Some countries may experience additional delays due to customs regulations.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. Please allow 3-5 days for tracking updates to reflect in the system. Tracking links will be provided for you to monitor the progress of your shipment.
Lost, Stolen, or Delayed Shipments
We are not responsible for lost, stolen, or delayed packages after they have been handed over to the shipping carrier. If you encounter any issues, we recommend contacting the carrier directly with your tracking number. However, if you need assistance, reach out to us.
Address & Shipping Information Accuracy
Please ensure your shipping address is correct when placing your order. We are not responsible for shipments sent to incorrect or incomplete addresses provided by the customer. If an order is returned due to an incorrect address, additional shipping fees may apply.
Contact Us
If you have any questions about our shipping policy, please contact us:
๐งย Sara.yousef97@icloud.com
๐ 0416789829